{"id":68,"date":"2019-07-23T17:05:29","date_gmt":"2019-07-23T21:05:29","guid":{"rendered":"https:\/\/www.wilkescc.edu\/?page_id=68"},"modified":"2026-05-20T19:57:40","modified_gmt":"2026-05-20T23:57:40","slug":"prowler","status":"publish","type":"page","link":"https:\/\/www.wilkescc.edu\/student\/","title":{"rendered":"WCC Student Portal"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling wcc-gradient\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" id=\"prowler-header\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><h1 style=\"text-align: center;\">WCC Student Portal<\/h1>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-equal-height-columns\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-flex-wrap:wrap;\" id=\"prowler-icons\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><span class=\"prowler-icon\">\n\t<a href=\"https:\/\/selfservice.cloud.wilkescc.edu\/Student\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-292\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/07\/self-service-icon.png\" alt=\"Self-Service Icon\" width=\"105\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/passwordreset.microsoftonline.com\/?whr=wilkescc.edu\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-293\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/07\/password-reset-icon.png\" alt=\"Password Reset Icon\" width=\"86\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/www.office.com\/\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-299\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/07\/office-365-icon.png\" alt=\"Office 365 Icon\" width=\"80\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/moodle.wilkescc.edu\/login\/index.php\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-300\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/07\/moodle-icon.png\" alt=\"Moodle Icon\" width=\"112\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"\/career-services\/\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2021\/12\/CareerServices_icon-e1639081908247.png\" alt=\"Career Services logo\" height=\"110\" width=\"73\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/login.echo360.org\/login?appId=c08c41ee-50e3-45e8-a6e6-e9579b28f620&afterLoginUrl=\/home\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2025\/03\/echo360.png\" alt=\"Echo360 Icon\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/wilkescccentral.etrieve.cloud\/\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-363\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/08\/e-forms-icon.png\" alt=\"E-Forms Icon\" width=\"75\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/account.activedirectory.windowsazure.com\/applications\/signin\/b172ab8a-1a44-4ab0-8b77-a96bd71d9915?tenantId=9b422197-e2d9-4661-8636-718acc41cad8\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full wp-image-364\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/08\/tutoring-icon.png\" alt=\"WCC Tutoring Icon\" width=\"93\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"\/schedule\/\"><img decoding=\"async\" class=\"alignnone size-full wp-image-377\" src=\"https:\/\/wilkescc2.wpengine.com\/wp-content\/uploads\/2019\/08\/courseschedules-icon.png\" alt=\"\" width=\"93\" height=\"87\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\">\n\t<a href=\"https:\/\/wilkescc-ent.simcapture.com\/login\" target=\"_blank\"><img decoding=\"async\" src=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2022\/09\/sim-capture.jpg\" alt=\"SimCapture Icon\" width=\"110\" height=\"110\" \/><\/a>\n<\/span>\n<span class=\"prowler-icon\" style=\"margin:0 20px;\" >\n\t<a href=\"https:\/\/wilkescc.avisoapp.com\/\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2023\/06\/WMEIcon.png\" alt=\"Watermark Engagement Icon\"  width=\"110\" height=\"110\"\/><\/a>\n<\/span>\n<span class=\"prowler-icon\" style=\"margin:0 20px;\" >\n\t<a href=\"https:\/\/loa.accessiblelearning.com\/WilkesCC\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2025\/05\/AIM_logo.png\" alt=\"Accessible Information Management Icon\"  width=\"110\" height=\"110\"\/><\/a>\n<\/span>\n<span class=\"prowler-icon\" style=\"margin:0 20px;\" >\n\t<a href=\"https:\/\/wilkes.ncccevergreen.org\/eg\/opac\/home#loginModal\" target=\"_blank\"><img decoding=\"async\" class=\"alignnone size-full\" src=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2025\/08\/Evergreen-Icon.png\" alt=\"My Library Account Icon\"  width=\"110\" height=\"110\"\/><\/a>\n<\/span>\n<span style=\"margin: 0 30px;\">\n\t<a href=\"\/resource-connections\/\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2020\/09\/resource-connections.jpg\" alt=\"Resource Connections logo\" height=\"110\" width=\"300\" \/><\/a>\n<\/span><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1664px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.3333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;\" target=\"_self\" href=\"#student-help-desk\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Student Help Desk<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.3333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2024\/01\/College-Student-Voting-Infosheet.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">NC Voting Information<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.3333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2025\/05\/Safety-and-Training-Procedures-Manual-May-2025.pdf\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Safety and Training Procedures Manual<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-first\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#005677;--awb-margin-top:12px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#005677;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">ANNOUNCEMENTS<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><\/div><div class=\"fusion-recent-posts fusion-recent-posts-1 avada-container layout-default layout-columns-1\"><section class=\"fusion-columns columns fusion-columns-1 columns-1\"><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"updated\" style=\"display:none;\">2026-02-03T17:52:42-05:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/www.wilkescc.edu\/student\/1098-t-forms\/\">1098-T Forms<\/a><\/h4><p>The 2025 1098-T forms for Wilkes Community College are available through Self-Service. For more information regarding educational tax credits and what is considered qualified tuition\/fees, visit the IRS website. Please note that college personnel may ...<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"updated\" style=\"display:none;\">2025-10-24T17:32:40-04:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/www.wilkescc.edu\/student\/spring-summer-2026-registration\/\">Spring &#038; Summer 2026 Registration<\/a><\/h4><p>We are excited to announce that Priority Online Registration for the 2026 spring and summer semesters begins Monday, October 27, 2025, for students currently enrolled in the 2025 fall semester. Registration access is based on ...<\/p><\/div><\/article><article class=\"post fusion-column column col col-lg-12 col-md-12 col-sm-12\"><div class=\"recent-posts-content\"><span class=\"updated\" style=\"display:none;\">2025-09-30T10:12:04-04:00<\/span><h4 class=\"entry-title\"><a href=\"https:\/\/www.wilkescc.edu\/student\/consumer-information\/\">Annual Security Report, Consumer Information Disclosure and FERPA Announcement<\/a><\/h4><p>Federal regulations require that educational institutions provide specific information each semester to students and employees.\u00a0 The following notice is concerning the Annual Security Report, Consumer Information, and FERPA. Annual Security Report (ASR)Federal regulations require that ...<\/p><\/div><\/article><\/section><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_2 1_2 fusion-one-half fusion-column-last\" style=\"--awb-bg-size:cover;width:50%;width:calc(50% - ( ( 4% ) * 0.5 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#005677;--awb-margin-top:12px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#005677;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">EVENTS<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><\/div><div class=\"fusion-widget fusion-widget-element fusion-widget-area fusion-content-widget-area wpWidget-1 a_wcc_calendar_list_widget\" style=\"--awb-fusion-border-size:0px;--awb-fusion-border-style:solid;\"><ul class=\"calendar\" style=\"padding-left:0; margin-bottom:0;\"><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #005677; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">May 25<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">Memorial Day Holiday\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #78f078; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">May 26<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">Summer: First Day to Use Financial Aid in the Bookstore\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #005677; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">June 1<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">First Day of Classes Summer Term (8-Week and 1st 4-Week Block)\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #78f078; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">June 5<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">Summer: Last Day to Use Financial Aid in the Bookstore\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #78f078; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">June 5<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">Summer: Pell Recalculation Date\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #78f078; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">June 23<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">1st Summer Financial Aid Disbursement \r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #78f078; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_day\" style=\"margin-left:20px;\">June 29<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">Summer 2nd 4-week Course: First Day to Use Financial Aid in the Bookstore\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><li class=\"event\" style=\"list-style-type:none; padding:12px; border-left:4px solid #005677; border-right: 1px solid #E5E5E5; border-top: 1px solid #E5E5E5;\"><span class=\"event-date\" style=\"display:inline-block;width:240px;\"><span class=\"event_date_range\" style=\"margin-left:20px;\">June 29 \u2013 July 3<\/span><\/span><span class=\"event-info\"><span class=\"event-info\" style=\"display:inline-block; vertical-align:top; width:calc(100% - 244px);\"><span class=\"event-title\" style=\"display:block;\">No Classes\r<\/span><span class=\"event-time\" style=\"display:block; font-size:14px;\"><\/span><span class=\"event-location\"  style=\"display:block; font-size:14px;\">\r<\/span><span class=\"event-description\"  style=\"display:block; font-size:14px;\"><\/span><\/span><\/li><\/ul><div style=\"margin-bottom:50px; border-top: 1px solid #E5E5E5;\"><\/div><\/div><div class=\"fusion-button-wrapper fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"\/calendar\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">WCC Calendar<\/span><i class=\"fa-angle-right fas awb-button__icon awb-button__icon--default button-icon-right\" aria-hidden=\"true\"><\/i><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:30px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-3 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#005677;--awb-margin-top:12px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#005677;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">HOW DO I&#8230;?<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><\/div><div class=\"fusion-tabs fusion-tabs-1 clean vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:#005677;--awb-background-color:#48773d;--awb-border-color:rgba(235,234,234,0);--awb-active-border-color:#005677;\" id=\"how-do-i\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6bb8dcb0ff88eee4413\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-6bb8dcb0ff88eee4413\" href=\"#tab-6bb8dcb0ff88eee4413\"><h4 class=\"fusion-tab-heading\">Student Accounts &amp; Passwords<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b5cbe9f3801dee7b372\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-b5cbe9f3801dee7b372\" href=\"#tab-b5cbe9f3801dee7b372\"><h4 class=\"fusion-tab-heading\">BibliU<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4418d137384a709a559\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-4418d137384a709a559\" href=\"#tab-4418d137384a709a559\"><h4 class=\"fusion-tab-heading\">Self-Service<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4b8488e9420e1248b0e\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-4b8488e9420e1248b0e\" href=\"#tab-4b8488e9420e1248b0e\"><h4 class=\"fusion-tab-heading\">Office 365<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-7da8d8836fa8d492243\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-7da8d8836fa8d492243\" href=\"#tab-7da8d8836fa8d492243\"><h4 class=\"fusion-tab-heading\">Moodle<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b6ad6ec772cdde93672\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-b6ad6ec772cdde93672\" href=\"#tab-b6ad6ec772cdde93672\"><h4 class=\"fusion-tab-heading\">Echo360<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-388eab1dfba13cca0ab\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-388eab1dfba13cca0ab\" href=\"#tab-388eab1dfba13cca0ab\"><h4 class=\"fusion-tab-heading\">E-Forms<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb4c68339b577bc61b\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-acb4c68339b577bc61b\" href=\"#tab-acb4c68339b577bc61b\"><h4 class=\"fusion-tab-heading\">Watermark Engagement<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b4a803791786103c2d0\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-b4a803791786103c2d0\" href=\"#tab-b4a803791786103c2d0\"><h4 class=\"fusion-tab-heading\">Level All<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-6bb8dcb0ff88eee4413\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-6bb8dcb0ff88eee4413\" href=\"#tab-6bb8dcb0ff88eee4413\"><h4 class=\"fusion-tab-heading\">Student Accounts &amp; Passwords<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-6bb8dcb0ff88eee4413\" id=\"tab-6bb8dcb0ff88eee4413\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-1\"><div class=\"fusion-panel panel-default panel-5853e359ced8928ba fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5853e359ced8928ba\"><a aria-expanded=\"false\" aria-controls=\"5853e359ced8928ba\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-1\" data-target=\"#5853e359ced8928ba\" href=\"#5853e359ced8928ba\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I sign in to my student accounts?<\/span><\/a><\/h4><\/div><div id=\"5853e359ced8928ba\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5853e359ced8928ba\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Use your college email address to access WCC accounts unless instructed otherwise. Users are prompted to enter a current password and a second authentication method. Be sure to first enroll in multi-factor authentication (MFA).<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a56056de1cf38e6dc fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a56056de1cf38e6dc\"><a aria-expanded=\"false\" aria-controls=\"a56056de1cf38e6dc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-1\" data-target=\"#a56056de1cf38e6dc\" href=\"#a56056de1cf38e6dc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I find my User ID?<\/span><\/a><\/h4><\/div><div id=\"a56056de1cf38e6dc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a56056de1cf38e6dc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Students receive a letter containing their college User ID and initial password. (UserID example: jdstudent123)\u00a0\u00a0Your college email is your UserID@students.wilkescc.edu.<\/p>\n<p>If you did not receive the letter, <a href=\"https:\/\/selfservice.cloud.wilkescc.edu\/Student\/Account\/ForgotUserName\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>click here to retrieve your User ID<\/strong><\/span><\/a>. Enter the information requested, including your last name and the personal email address provided in your application. Your User ID will be emailed to the personal email address.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c078de4ea82268e5f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c078de4ea82268e5f\"><a aria-expanded=\"false\" aria-controls=\"c078de4ea82268e5f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-1\" data-target=\"#c078de4ea82268e5f\" href=\"#c078de4ea82268e5f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is MFA?<\/span><\/a><\/h4><\/div><div id=\"c078de4ea82268e5f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c078de4ea82268e5f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Multi-Factor Authentication (MFA) requires users to provide additional authentication when accessing WCC resources or changing security preferences.\u00a0 These methods are in addition to a password.\u00a0 Users must have at least two methods for MFA and Password Reset.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c65b4a40e0b70e994 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c65b4a40e0b70e994\"><a aria-expanded=\"false\" aria-controls=\"c65b4a40e0b70e994\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-1\" data-target=\"#c65b4a40e0b70e994\" href=\"#c65b4a40e0b70e994\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I enroll in MFA and Password Reset?<\/span><\/a><\/h4><\/div><div id=\"c65b4a40e0b70e994\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c65b4a40e0b70e994\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>New users will be prompted by our organization to add MFA to Office 365 the first time they log in.\u00a0 Users can continue with the Authenticator App or opt for another method.\u00a0 If you know your college email address and current password, sign into <strong><a href=\"https:\/\/www.office.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">https:\/\/www.office.com\/<\/span><\/a><\/strong> and setup MFA today.<\/p>\n<p>Options include:<\/p>\n<ul>\n<li>Authenticator App (available from the Google Play Store or the Apple App Store)<\/li>\n<li>Phone (we recommend text to phone for most users)<\/li>\n<li>Alternative phone<\/li>\n<li>Email address (must be an email address from outside WCC, such as a personal email address)<\/li>\n<li>Security Questions<\/li>\n<\/ul>\n<p>It is recommended setup security questions as a third option encase you lose access to any accounts or devices. Users can add additional methods to their account.\u00a0 Sign into <span style=\"text-decoration: underline;\"><a href=\"https:\/\/myprofile.microsoft.com\/\" target=\"_blank\" rel=\"noopener\"><strong>https:\/\/myprofile.microsoft.com\/<\/strong><\/a><\/span> to update or add additional security methods.\u00a0\u00a0 Users must have at least two methods for MFA and Password Reset.<\/p>\n<p>A\u00a0<span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/echo360.org\/media\/6f901b9c-0502-49bb-9373-15efcd381dac\/public\" target=\"_blank\" rel=\"noopener noreferrer\">video tutorial<\/a><\/strong><\/span>\u00a0of this process is available.<\/p>\n<p><a href=\"https:\/\/echo360.org\/media\/c7e5de36-ac2e-42e2-80bf-4cd5c27327d1\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Watch this video to learn how to set up the Microsoft Authenticator App on your mobile device.<\/strong><\/span><\/a><\/p>\n<p>If you are unable to sign in or need assistance, submit a <strong>Student Help Desk ticket<\/strong>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f4f0a7ffdb5f62e54 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f4f0a7ffdb5f62e54\"><a aria-expanded=\"false\" aria-controls=\"f4f0a7ffdb5f62e54\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-1\" data-target=\"#f4f0a7ffdb5f62e54\" href=\"#f4f0a7ffdb5f62e54\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I reset my password?<\/span><\/a><\/h4><\/div><div id=\"f4f0a7ffdb5f62e54\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f4f0a7ffdb5f62e54\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Users can reset their own passwords\u00a0<strong>after<\/strong> they set up security methods in Office 365.\u00a0 If you have not enrolled in MFA and Password Reset, see those instructions above.<\/p>\n<ol>\n<li>To reset a password, go to <span style=\"text-decoration: underline;\"><a href=\"https:\/\/passwordreset.microsoftonline.com\/?whr=wilkescc.edu\"><strong>Office 365 Password Reset link<\/strong><\/a><\/span>.<\/li>\n<li>Enter your <strong>WCC email address<\/strong>.<\/li>\n<li>Respond to the security <strong>Captcha<\/strong> by following the prompts on your screen.<\/li>\n<li>Create a <strong>new password<\/strong>.<\/li>\n<\/ol>\n<p>A\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/echo360.org\/media\/0f1afd82-4b20-4cfe-a215-6a3f6216db74\/public\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>video tutorial<\/strong><\/a><\/span>\u00a0of this process is available.<\/p>\n<p>If you are unable to reset your password, submit a <strong>Student Help Desk ticket<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b5cbe9f3801dee7b372\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-b5cbe9f3801dee7b372\" href=\"#tab-b5cbe9f3801dee7b372\"><h4 class=\"fusion-tab-heading\">BibliU<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-b5cbe9f3801dee7b372\" id=\"tab-b5cbe9f3801dee7b372\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-2\"><div class=\"fusion-panel panel-default panel-55069d54a8f3fd029 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_55069d54a8f3fd029\"><a aria-expanded=\"false\" aria-controls=\"55069d54a8f3fd029\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#55069d54a8f3fd029\" href=\"#55069d54a8f3fd029\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is BibliU\u2019s Equitable Access (EA) Program?<\/span><\/a><\/h4><\/div><div id=\"55069d54a8f3fd029\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_55069d54a8f3fd029\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>With BibliU\u2019s Equitable Access (EA), you get instant access to your required digital course materials (eBooks, embedded codes, etc.) directly through your school\u2019s LMS from day one of class. This digital approach eliminates the need to search for and purchase course materials individually, providing a seamless and cost-effective solution to ensure you are well-equipped for academic success from the outset.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b2228eab55e49f31d fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b2228eab55e49f31d\"><a aria-expanded=\"false\" aria-controls=\"b2228eab55e49f31d\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#b2228eab55e49f31d\" href=\"#b2228eab55e49f31d\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How will I know if my course is part of the Equitable Access Program?<\/span><\/a><\/h4><\/div><div id=\"b2228eab55e49f31d\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b2228eab55e49f31d\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Every semester, all registered students are automatically enrolled in the EA program. The best way to check whether your course is included is by visiting the Campus Store website. Under the Course Materials &gt; Order Textbooks section, EA participation will be clearly marked by class.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d6c1481941a70bcac fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d6c1481941a70bcac\"><a aria-expanded=\"false\" aria-controls=\"d6c1481941a70bcac\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#d6c1481941a70bcac\" href=\"#d6c1481941a70bcac\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What does the EA charge cover?<\/span><\/a><\/h4><\/div><div id=\"d6c1481941a70bcac\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d6c1481941a70bcac\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your school sets a flat rate per required digital item, per course. With that, you get instant access to all required digital textbooks and course materials through your LMS. Materials include fully accessible eBooks with built-in tools like text-to-speech, search, highlight, note-taking, and citation export\u2014features that support all learners, including those with accommodations.<\/p>\n<p>If applicable, courseware and embedded codes are also included, with access to platforms such as Pearson, McGraw-Hill, Cengage, or Wiley. Materials are automatically delivered before the first day of class and returned at the end of the semester\u2014no extra steps required. Most digital materials cost about half as much as printed textbooks, offering significant savings.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-cffe04de43d708b27 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_cffe04de43d708b27\"><a aria-expanded=\"false\" aria-controls=\"cffe04de43d708b27\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#cffe04de43d708b27\" href=\"#cffe04de43d708b27\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Am I automatically enrolled in Equitable Access for my course?<\/span><\/a><\/h4><\/div><div id=\"cffe04de43d708b27\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_cffe04de43d708b27\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. If your course participates in Equitable Access, you\u2019ll automatically receive access to the required materials. You do have the option to opt out by the add\/drop deadline. If you opt out, you\u2019ll be responsible for sourcing all required materials independently through the campus store website or another retailer. Opting out applies to all of your enrolled courses.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-aa57fff2467d1044f fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_aa57fff2467d1044f\"><a aria-expanded=\"false\" aria-controls=\"aa57fff2467d1044f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#aa57fff2467d1044f\" href=\"#aa57fff2467d1044f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I need to buy anything separately from the campus store?<\/span><\/a><\/h4><\/div><div id=\"aa57fff2467d1044f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_aa57fff2467d1044f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Some Equitable Access courses may require a printed workbook or lab manual that must be purchased separately. For digital materials included in the program, no purchase is necessary\u2014access is automatically provided.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e1fa1e6407ebe5637 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e1fa1e6407ebe5637\"><a aria-expanded=\"false\" aria-controls=\"e1fa1e6407ebe5637\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#e1fa1e6407ebe5637\" href=\"#e1fa1e6407ebe5637\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Is access to digital course materials free?<\/span><\/a><\/h4><\/div><div id=\"e1fa1e6407ebe5637\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e1fa1e6407ebe5637\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No. A charge for Equitable Access materials will be added to your student account when you enroll in a course that participates in the program. You have the option to opt out of Equitable Access if you prefer to obtain your materials independently.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dc6a4248e50239392 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dc6a4248e50239392\"><a aria-expanded=\"false\" aria-controls=\"dc6a4248e50239392\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#dc6a4248e50239392\" href=\"#dc6a4248e50239392\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I pay for the Equitable Access materials?<\/span><\/a><\/h4><\/div><div id=\"dc6a4248e50239392\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dc6a4248e50239392\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The charge is added to your student account and can be paid along with your other tuition and fees.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-77586021dc42ffbc6 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77586021dc42ffbc6\"><a aria-expanded=\"false\" aria-controls=\"77586021dc42ffbc6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#77586021dc42ffbc6\" href=\"#77586021dc42ffbc6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How much do digital course materials cost through Equitable Access?<\/span><\/a><\/h4><\/div><div id=\"77586021dc42ffbc6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_77586021dc42ffbc6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Equitable Access pricing is a flat rate per item, per course, preset by your institution to help lower your overall costs. Materials are generally more affordable than traditional print options, sometimes up to 70% less than retail prices.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-562133e72f7d4c065 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_562133e72f7d4c065\"><a aria-expanded=\"false\" aria-controls=\"562133e72f7d4c065\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#562133e72f7d4c065\" href=\"#562133e72f7d4c065\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I opt out of the program?<\/span><\/a><\/h4><\/div><div id=\"562133e72f7d4c065\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_562133e72f7d4c065\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. You can opt out if you prefer not to use the digital materials. The opt-out deadline will be shared with you in a welcome email from BibliU and may also appear in your LMS. If you opt out by the deadline, your access will be removed, and the charge will be reversed.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dad092bfd79af346e fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dad092bfd79af346e\"><a aria-expanded=\"false\" aria-controls=\"dad092bfd79af346e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#dad092bfd79af346e\" href=\"#dad092bfd79af346e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I opt out?<\/span><\/a><\/h4><\/div><div id=\"dad092bfd79af346e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dad092bfd79af346e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can opt out using the link provided in the BibliU welcome email, through a link in your LMS (e.g., Blackboard, Canvas, etc), or by going directly to the BibliU app. Please find detailed information <a href=\"https:\/\/support.bibliu.com\/hc\/en-us\/articles\/12675286467997-How-does-Opt-Out-work-in-Variable-Billing\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>here<\/strong><\/span><\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5b2f7e0b6a3faf0d2 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5b2f7e0b6a3faf0d2\"><a aria-expanded=\"false\" aria-controls=\"5b2f7e0b6a3faf0d2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#5b2f7e0b6a3faf0d2\" href=\"#5b2f7e0b6a3faf0d2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can I opt back in after opting out?<\/span><\/a><\/h4><\/div><div id=\"5b2f7e0b6a3faf0d2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5b2f7e0b6a3faf0d2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes, you can opt back in any time before the deadline using the same methods: the opt-out link, the LMS, or by emailing <span style=\"text-decoration: underline;\"><strong><a href=\"mailto:support@bibliu.com\">support@bibliu.com<\/a><\/strong><\/span>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-881457b89229761b0 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_881457b89229761b0\"><a aria-expanded=\"false\" aria-controls=\"881457b89229761b0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#881457b89229761b0\" href=\"#881457b89229761b0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I didn\u2019t use the materials. Will I still be charged?<\/span><\/a><\/h4><\/div><div id=\"881457b89229761b0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_881457b89229761b0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. All students enrolled in a participating course are automatically granted access and billed unless they opt out by the deadline\u2014even if they don\u2019t use the materials.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b1f3e4f8210594c80 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b1f3e4f8210594c80\"><a aria-expanded=\"false\" aria-controls=\"b1f3e4f8210594c80\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#b1f3e4f8210594c80\" href=\"#b1f3e4f8210594c80\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I missed the opt-out deadline. Can I still get a refund?<\/span><\/a><\/h4><\/div><div id=\"b1f3e4f8210594c80\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b1f3e4f8210594c80\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>No. Refunds are only available if you opt out before the deadline. These policies are in place due to agreements with publishers and distribution partners.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c6bd7283a496dfce4 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c6bd7283a496dfce4\"><a aria-expanded=\"false\" aria-controls=\"c6bd7283a496dfce4\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#c6bd7283a496dfce4\" href=\"#c6bd7283a496dfce4\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I dropped the course. Will I be refunded for the Equitable Access charge?<\/span><\/a><\/h4><\/div><div id=\"c6bd7283a496dfce4\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c6bd7283a496dfce4\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If you drop the course before the opt-out deadline, you will not be billed by the school for EA items within that course. Drops after the deadline may still be subject to the charge.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4e35cb74be6f5fe35 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4e35cb74be6f5fe35\"><a aria-expanded=\"false\" aria-controls=\"4e35cb74be6f5fe35\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#4e35cb74be6f5fe35\" href=\"#4e35cb74be6f5fe35\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I have an extension for my course. Can I keep access to my materials?<\/span><\/a><\/h4><\/div><div id=\"4e35cb74be6f5fe35\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4e35cb74be6f5fe35\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Yes. Email <a href=\"mailto:support@bibliu.com\"><span style=\"text-decoration: underline;\"><strong>support@bibliu.com<\/strong><\/span><\/a> to request an extension on your materials.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-70781bfecdda37428 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_70781bfecdda37428\"><a aria-expanded=\"false\" aria-controls=\"70781bfecdda37428\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#70781bfecdda37428\" href=\"#70781bfecdda37428\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What should I do if I have trouble accessing the materials?<\/span><\/a><\/h4><\/div><div id=\"70781bfecdda37428\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_70781bfecdda37428\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>BibliU provides 24\/7 technical support. Contact them at <a href=\"mailto:support@bibliu.com\"><span style=\"text-decoration: underline;\"><strong>support@bibliu.com<\/strong><\/span><\/a> for assistance.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-e6b166b99a7a5b768 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_e6b166b99a7a5b768\"><a aria-expanded=\"false\" aria-controls=\"e6b166b99a7a5b768\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#e6b166b99a7a5b768\" href=\"#e6b166b99a7a5b768\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">I prefer printed books. What are my options?<\/span><\/a><\/h4><\/div><div id=\"e6b166b99a7a5b768\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_e6b166b99a7a5b768\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Check with the campus store to see if a printed version of the textbook is available to purchase or rent. Be sure to opt out of the Equitable Access materials to avoid being charged for the digital version.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c4500b69a75e0fe98 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c4500b69a75e0fe98\"><a aria-expanded=\"false\" aria-controls=\"c4500b69a75e0fe98\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#c4500b69a75e0fe98\" href=\"#c4500b69a75e0fe98\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Who should I contact if I have additional questions?<\/span><\/a><\/h4><\/div><div id=\"c4500b69a75e0fe98\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c4500b69a75e0fe98\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>For general questions, contact your campus store. For technical support, email <a href=\"mailto:support@bibliu.com\"><span style=\"text-decoration: underline;\"><strong>support@bibliu.com<\/strong><\/span><\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-32952185024b273b7 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_32952185024b273b7\"><a aria-expanded=\"false\" aria-controls=\"32952185024b273b7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#32952185024b273b7\" href=\"#32952185024b273b7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do students get the best experience with BibliU?<\/span><\/a><\/h4><\/div><div id=\"32952185024b273b7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_32952185024b273b7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>For the best experience, access your materials using Google Chrome or the BibliU app.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b6698f60e627ed9cd fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b6698f60e627ed9cd\"><a aria-expanded=\"false\" aria-controls=\"b6698f60e627ed9cd\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#b6698f60e627ed9cd\" href=\"#b6698f60e627ed9cd\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why should I download the BibliU app?<\/span><\/a><\/h4><\/div><div id=\"b6698f60e627ed9cd\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b6698f60e627ed9cd\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>The BibliU app is free to download and allows you to read your course materials offline, which helps reduce the need for high-speed internet.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-3a2cb23fc9896660e fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3a2cb23fc9896660e\"><a aria-expanded=\"false\" aria-controls=\"3a2cb23fc9896660e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#3a2cb23fc9896660e\" href=\"#3a2cb23fc9896660e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Where can I download the BibliU app?<\/span><\/a><\/h4><\/div><div id=\"3a2cb23fc9896660e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3a2cb23fc9896660e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You can find download links for both mobile and desktop versions at <span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/bibliu.com\/\" target=\"_blank\" rel=\"noopener\">bibliu.com<\/a><\/strong><\/span>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-20be0cab152104273 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_20be0cab152104273\"><a aria-expanded=\"false\" aria-controls=\"20be0cab152104273\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#20be0cab152104273\" href=\"#20be0cab152104273\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do students access their BibliU eBooks?<\/span><\/a><\/h4><\/div><div id=\"20be0cab152104273\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_20be0cab152104273\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If a course uses the Equitable Access program, a BibliU link will appear on the course page in your LMS. Once enrolled, your eBook will automatically show up in your BibliU bookshelf.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bedd3588494be4d78 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bedd3588494be4d78\"><a aria-expanded=\"false\" aria-controls=\"bedd3588494be4d78\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-2\" data-target=\"#bedd3588494be4d78\" href=\"#bedd3588494be4d78\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I access my courseware through BibliU?<\/span><\/a><\/h4><\/div><div id=\"bedd3588494be4d78\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bedd3588494be4d78\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>If your course uses coded courseware, click the BibliU link on your class page. You\u2019ll see a book labeled \u201ccourseware\u201d along with the title of the book or course information. If your course uses non-coded courseware, access it directly from the course page\u2014your instructor must set it up for access.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4418d137384a709a559\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-4418d137384a709a559\" href=\"#tab-4418d137384a709a559\"><h4 class=\"fusion-tab-heading\">Self-Service<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-4418d137384a709a559\" id=\"tab-4418d137384a709a559\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-3\"><div class=\"fusion-panel panel-default panel-00d23d20fc5c8558f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_00d23d20fc5c8558f\"><a aria-expanded=\"false\" aria-controls=\"00d23d20fc5c8558f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#00d23d20fc5c8558f\" href=\"#00d23d20fc5c8558f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Self-Service?<\/span><\/a><\/h4><\/div><div id=\"00d23d20fc5c8558f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_00d23d20fc5c8558f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Self-Service\u202fis an online tool that provides students with real time, up-to-date, confidential access to specific college information. Students may search for course sections, view class schedules, check\u202ffinal\u202fgrades, print an unofficial transcript, and view account status (holds\/fines due, tuition and fees due). Students will register online via\u202fSelf-Service\u202fduring registration periods.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ade821c91254bda9f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ade821c91254bda9f\"><a aria-expanded=\"false\" aria-controls=\"ade821c91254bda9f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#ade821c91254bda9f\" href=\"#ade821c91254bda9f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I confirm my contact and emergency contact information?<\/span><\/a><\/h4><\/div><div id=\"ade821c91254bda9f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ade821c91254bda9f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Every 180 days, you will be asked to confirm and\/or update your mailing address, email address, phone number, and emergency contact information before you will be allowed to register.<\/p>\n<ol>\n<li>Sign into Self-Service<\/li>\n<li>Click on the <strong>User Options<\/strong> icon and then click on <strong>User Profile<\/strong>.<\/li>\n<li>If your mailing address, email address, and phone number are correct, then click the <strong>Confirm<\/strong> button for each one. If you need to update information, follow the appropriate step(s) below:\n<ul>\n<li>To edit your mailing address, click the <strong>Add New Address<\/strong> button.<\/li>\n<li>To add an email address, click the <strong>Add New Email<\/strong> button.<\/li>\n<li>To add a phone number, click the <strong>Add New Phone<\/strong> button.<\/li>\n<li>To edit an email address and\/or phone number, click on the <strong>pencil icon<\/strong>.<\/li>\n<li>To delete an email address and\/or phone number, click on the <strong>X<\/strong> icon.<\/li>\n<\/ul>\n<\/li>\n<li>To update and confirm your emergency contact information, click on the <strong>User Options<\/strong> icon and then click on <strong>Emergency Information<\/strong>.<\/li>\n<li>If your emergency contact information is correct, click the<strong> Confirm<\/strong> button. To update your emergency contact information, follow the appropriate step(s) below:\n<ul>\n<li>To add an emergency contact, click the <strong>Add New Contact<\/strong> button.<\/li>\n<li>To edit an emergency contact, click on the <strong>pencil icon<\/strong>.<\/li>\n<li>To delete an emergency contact, click on the <strong>X<\/strong> icon.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b6931c47987ec0377 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b6931c47987ec0377\"><a aria-expanded=\"false\" aria-controls=\"b6931c47987ec0377\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#b6931c47987ec0377\" href=\"#b6931c47987ec0377\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I register for classes?<\/span><\/a><\/h4><\/div><div id=\"b6931c47987ec0377\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b6931c47987ec0377\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Sign into Self-Service<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>Plan your Degree &amp; Register for Classes.<\/strong><\/li>\n<li>Type in the course you would like to register for in the <strong>search box<\/strong>. (Note: If you do not know the exact course number, you can just enter the subject (ex. ENG).<\/li>\n<li>Press <strong>Enter<\/strong> or click on the magnifying glass to search.<\/li>\n<li>Filter to show only the sections for the term you wish to register for by clicking on that Term. You can also filter by Locations, Days of Week, Instructor, etc.<\/li>\n<li>Click <strong>View Available Sections<\/strong> for the course you wish to register for.<\/li>\n<li>Scroll down to find the section you would like to register for, and then click <strong>Add Section to Schedule<\/strong>.<\/li>\n<li>Click on <strong>Add Section<\/strong> to add the course to your schedule. Note: If this page shows any requisites listed, this does not necessarily mean you do not have the requisites needed to take the course. This section is just informational. If you do not have the requisites needed to take the course, then you will receive an error message informing you that you do not meet the requisites for the course when you click the Register Now button in step 16.<\/li>\n<li><strong>Repeat Steps 6-11<\/strong> until you have added all your courses to your schedule.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>Plan &amp; Schedule<\/strong>.<\/li>\n<li>Click on the <strong>Right Arrow<\/strong> to advance your schedule to the semester you are registering for.<\/li>\n<li>To register for the courses on your schedule, click <strong>Register Now<\/strong>.<\/li>\n<li>You have completed registration when your courses turn green.<\/li>\n<\/ol>\n<p><a href=\"https:\/\/echo360.org\/media\/13208753-d529-4d28-b15c-cfc214eb2dc4\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here for a video tutorial on how to register.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-716857f7fee5909e2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_716857f7fee5909e2\"><a aria-expanded=\"false\" aria-controls=\"716857f7fee5909e2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#716857f7fee5909e2\" href=\"#716857f7fee5909e2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I use quick registration?<\/span><\/a><\/h4><\/div><div id=\"716857f7fee5909e2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_716857f7fee5909e2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Register<\/strong>. <strong><span style=\"color: red;\">Important:<\/span><\/strong> You must first have added courses to your schedule before the quick registration option will appear. The quick registration option will also not appear if you have a hold on your account or if you do not meet registration eligibility. If you have added courses to your schedule and the quick registration option does not appear, go to <strong>Student Planning &gt; Plan your Degree &amp; Register for Classes<\/strong> to view any holds or eligibility issues that are preventing you from registering.<\/li>\n<li>Select each course in each term that you would like to register for.<\/li>\n<li>Click the <strong>Register<\/strong> button. Note: If you are not eligible to register, you will receive a message telling you what is preventing you from registering.<\/li>\n<li>You have now completed registration. Click <strong>Go to Schedule<\/strong> to view and print your schedule.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ff6765f2c4bc8fe2e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ff6765f2c4bc8fe2e\"><a aria-expanded=\"false\" aria-controls=\"ff6765f2c4bc8fe2e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#ff6765f2c4bc8fe2e\" href=\"#ff6765f2c4bc8fe2e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I resolve a scheduling conflict?<\/span><\/a><\/h4><\/div><div id=\"ff6765f2c4bc8fe2e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ff6765f2c4bc8fe2e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>While selecting courses to add to your schedule,\u00a0 you may select a course that overlaps with another course you selected. You can select another section for either of the courses that overlap directly from your schedule by following the steps below.<\/p>\n<ol>\n<li>Click on <strong>View other sections<\/strong> on either of the courses that overlap. This will cause the other sections to appear on your schedule so you can see which sections fit into your schedule.<\/li>\n<li>Click on the section that fits in your schedule. Note: There may be more than one page of sections, so you will need to advance to the next page to view the rest of the sections.<\/li>\n<li>Click <strong>Add Section<\/strong>.<\/li>\n<li>Click the <strong>X<\/strong> beside the course that conflicts with your other course to remove it from your schedule. Note: if you click the <strong>X<\/strong> on the course shown on the calendar view of your schedule, you will still need to click the <strong>X<\/strong> beside the course name in the left-hand pane to fully remove the course from your schedule.<\/li>\n<li>Click <strong>Register Now<\/strong>.<\/li>\n<li>You have completed registration when your courses turn green.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-10a8317ac6b5ce785 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_10a8317ac6b5ce785\"><a aria-expanded=\"false\" aria-controls=\"10a8317ac6b5ce785\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#10a8317ac6b5ce785\" href=\"#10a8317ac6b5ce785\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I print my schedule?<\/span><\/a><\/h4><\/div><div id=\"10a8317ac6b5ce785\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_10a8317ac6b5ce785\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>While viewing your schedule, click <strong>Print<\/strong>.<\/li>\n<li>Press <strong>CTRL + P<\/strong>, or go to <strong>File<\/strong> and select <strong>Print<\/strong> in your web browser.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-90624700c9690b7fa fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_90624700c9690b7fa\"><a aria-expanded=\"false\" aria-controls=\"90624700c9690b7fa\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#90624700c9690b7fa\" href=\"#90624700c9690b7fa\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I drop\/add a course?<\/span><\/a><\/h4><\/div><div id=\"90624700c9690b7fa\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_90624700c9690b7fa\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>During the Drop\/Add period, you can add and drop your courses using Self-Service.<\/p>\n<p><strong>If you are wanting to add AND drop a course, please follow the instructions below to avoid being charged a 25% penalty:<\/strong><\/p>\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>Plan your Degree &amp; Register for Classes.<\/strong><\/li>\n<li>Type in the course you would like to register for in the <strong>search box<\/strong>. (Note: If you do not know the exact course number, you can just enter the subject (ex. ENG).<\/li>\n<li>Press <strong>Enter<\/strong> or click on the magnifying glass to search.<\/li>\n<li>Filter to show only the sections for the term you wish to register for by clicking on that Term. You can also filter by Locations, Days of Week, Instructor, etc.<\/li>\n<li>Click <strong>View Available Sections<\/strong> for the course you wish to register for.<\/li>\n<li>Scroll down to find the section you would like to register for, and then click <strong>Add Section to Schedule<\/strong>.<\/li>\n<li>Click on <strong>Add Section<\/strong> to add the course to your schedule. Note: If this page shows any requisites listed, this does not necessarily mean you do not have the requisites needed to take the course. This section is just informational. If you do not have the requisites needed to take the course, then you will receive an error message informing you that you do not meet the requisites for the course when you click the Update button in step 19.<\/li>\n<li><strong>Repeat Steps 6-11<\/strong> until you have added all your courses to your schedule.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>Plan &amp; Schedule<\/strong>.<\/li>\n<li>Click on the <strong>Right Arrow<\/strong> to advance your schedule to the semester you are registering for.<\/li>\n<li>Click on the <strong>Drop<\/strong> button on the course you wish to drop.<\/li>\n<li>Select the section(s) you wish to drop.<\/li>\n<li>Select the section(s) you wish to add.<\/li>\n<li>Click the <strong>Update<\/strong> button to drop and add your courses.<\/li>\n<\/ol>\n<p><strong>If you ONLY want to ADD a course:<\/strong><\/p>\n<ol>\n<li>Follow Steps 1-15 above.<\/li>\n<li>Click <strong>Register Now<\/strong>.<\/li>\n<li>You have completed registration when your courses turn green.<\/li>\n<\/ol>\n<p><strong>If you ONLY want to DROP a course:<\/strong><\/p>\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>Plan your Degree &amp; Register for Classes<\/strong>.<\/li>\n<li>Click on the <strong>Right Arrow<\/strong> to advance your schedule to the semester you are registering for.<\/li>\n<li>Click <strong>Drop<\/strong> on the course(s) you wish to drop in the left-hand pane.<\/li>\n<li>Click <strong>Update<\/strong>.<\/li>\n<li>Click the <strong>X<\/strong> beside the course to remove it from your schedule. Note: If you click the <strong>X<\/strong> on the course shown on the calendar view of your schedule, you will still need to click the <strong>X<\/strong> beside the course name in the left-hand pane to fully remove the course from your schedule. If you do not remove the course or section from your schedule, you will be re-registered for that course or section when you try to register for another course or section.<\/li>\n<li>Click <strong>Remove<\/strong>.<\/li>\n<li>You have now dropped the selected course(s).<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-fbd74263c00d8e973 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_fbd74263c00d8e973\"><a aria-expanded=\"false\" aria-controls=\"fbd74263c00d8e973\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#fbd74263c00d8e973\" href=\"#fbd74263c00d8e973\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I access my progress?<\/span><\/a><\/h4><\/div><div id=\"fbd74263c00d8e973\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_fbd74263c00d8e973\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>View Your Progress\/Go to My Progress<\/strong>. Note: If you are in more than one program (Degree, Diploma, Certificate), use the arrow buttons to advance to the program you are wanting to view.<\/li>\n<li>You are now able to view your progress toward degree completion.<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-9eb437cc8ec193901 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_9eb437cc8ec193901\"><a aria-expanded=\"false\" aria-controls=\"9eb437cc8ec193901\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#9eb437cc8ec193901\" href=\"#9eb437cc8ec193901\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I read my progress?<\/span><\/a><\/h4><\/div><div id=\"9eb437cc8ec193901\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_9eb437cc8ec193901\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"\/wp-content\/uploads\/2021\/02\/Understanding_My_Progress.pdf\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here for a detailed guide to understanding My Progress.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a3adb4ca81d17a92f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a3adb4ca81d17a92f\"><a aria-expanded=\"false\" aria-controls=\"a3adb4ca81d17a92f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#a3adb4ca81d17a92f\" href=\"#a3adb4ca81d17a92f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I view a new program?<\/span><\/a><\/h4><\/div><div id=\"a3adb4ca81d17a92f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a3adb4ca81d17a92f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><strong>View a New Program<\/strong> is a tool that allows you to see how the credits and courses you have already earned will apply to a different program (degree, diploma, certificate). You will be able to perform a \u201cwhat-if\u201d to see how long it would take you to complete another program.<\/p>\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Student Planning<\/strong>.<\/li>\n<li>Click on <strong>View Your Progress\/Go to My Progress<\/strong>.<\/li>\n<li>Click on the <strong>View a New Program<\/strong> button.<\/li>\n<li>Select the <strong>program<\/strong> from the list that you would like to view. Note: You can type the name of the program you are looking for into the search box.<\/li>\n<li>Click the <strong>View Program<\/strong> button to view your progress toward that program.<\/li>\n<\/ol>\n<p>The new program you have viewed will not stay in your My Progress. Each time that you wish to see how your credits will apply to another program, you will need to repeat the process above. This process will not change your current program, nor will it open a new program. If you wish to change your program or open a new program, you must do so by filling out the <strong>Change of Program E-Form<\/strong> (available by clicking the <strong>E-Forms icon<\/strong> in the WCC Student Portal) or by going to <a href=\"\/student-services\/\"><span style=\"text-decoration: underline;\"><strong>Student Services<\/strong><\/span><\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7f2e7373bd8b5310e fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_7f2e7373bd8b5310e\"><a aria-expanded=\"false\" aria-controls=\"7f2e7373bd8b5310e\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-3\" data-target=\"#7f2e7373bd8b5310e\" href=\"#7f2e7373bd8b5310e\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I view my grades?<\/span><\/a><\/h4><\/div><div id=\"7f2e7373bd8b5310e\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7f2e7373bd8b5310e\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Sign into Self-Service.<\/li>\n<li>Click on <strong>Grades<\/strong>.<\/li>\n<li>Click the desired term to expand.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-4b8488e9420e1248b0e\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-4b8488e9420e1248b0e\" href=\"#tab-4b8488e9420e1248b0e\"><h4 class=\"fusion-tab-heading\">Office 365<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-4b8488e9420e1248b0e\" id=\"tab-4b8488e9420e1248b0e\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-4\"><div class=\"fusion-panel panel-default panel-3a98418528cbfdb74 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_3a98418528cbfdb74\"><a aria-expanded=\"false\" aria-controls=\"3a98418528cbfdb74\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-4\" data-target=\"#3a98418528cbfdb74\" href=\"#3a98418528cbfdb74\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Office 365?<\/span><\/a><\/h4><\/div><div id=\"3a98418528cbfdb74\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_3a98418528cbfdb74\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Microsoft Office 365 \u202fallows\u202fyou to create sophisticated documents and presentations and collaborate in real time with classmates, faculty, and WCC support services.\u202fYour WCC Office 365 account gives you access to your college email, 1TB of OneDrive storage, and access to download Microsoft Office Apps at home.<\/p>\n<ol>\n<li>Click on the <strong>Office 365<\/strong> icon in the WCC Student Portal.<\/li>\n<li>Enter your <strong>WCC email address<\/strong> and <strong>current password<\/strong>.<\/li>\n<li>Select from <strong>Apps<\/strong>:\n<ul>\n<li><strong>Outlook<\/strong> to access your college email and calendar<\/li>\n<li><strong>OneDrive<\/strong> to store documents or share documents with others<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/echo360.org\/media\/122b73fe-643c-4e32-a4e3-81dd3afd8c5c\/public\" target=\"_blank\" rel=\"noopener\"><strong>Click here to watch a video of how to log in to Office 365.<\/strong><\/a><\/span><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-39a6caf066ab239dc fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_39a6caf066ab239dc\"><a aria-expanded=\"false\" aria-controls=\"39a6caf066ab239dc\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-4\" data-target=\"#39a6caf066ab239dc\" href=\"#39a6caf066ab239dc\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I create and share a file in Office 365?<\/span><\/a><\/h4><\/div><div id=\"39a6caf066ab239dc\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_39a6caf066ab239dc\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/echo360.org\/media\/56b7a09b-2bfa-4818-a458-ceb1798ca8ae\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here to watch a video of how to create and share a file in Office 365.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-33081809357eba1af fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_33081809357eba1af\"><a aria-expanded=\"false\" aria-controls=\"33081809357eba1af\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-4\" data-target=\"#33081809357eba1af\" href=\"#33081809357eba1af\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I access and edit a file shared with me in Office 365?<\/span><\/a><\/h4><\/div><div id=\"33081809357eba1af\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_33081809357eba1af\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/echo360.org\/media\/19cf23fc-4b12-4a00-b85a-4e4c41aac140\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here to watch a video of how to access and edit a file that has been shared with you in Office 365.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-7da8d8836fa8d492243\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-7da8d8836fa8d492243\" href=\"#tab-7da8d8836fa8d492243\"><h4 class=\"fusion-tab-heading\">Moodle<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-7da8d8836fa8d492243\" id=\"tab-7da8d8836fa8d492243\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-5\"><div class=\"fusion-panel panel-default panel-0b22ad7f13ad46489 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0b22ad7f13ad46489\"><a aria-expanded=\"false\" aria-controls=\"0b22ad7f13ad46489\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-5\" data-target=\"#0b22ad7f13ad46489\" href=\"#0b22ad7f13ad46489\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Moodle?<\/span><\/a><\/h4><\/div><div id=\"0b22ad7f13ad46489\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0b22ad7f13ad46489\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Moodle\u202fis Wilkes Community College\u2019s online learning management system. Moodle provides a space for all courses and a central location for accessing online course information,\u202fsuch as course announcements, course syllabi, grades, activities, assignments, tests, discussion boards, content, and instructor email.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0fc6a7b40e86f8586 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_0fc6a7b40e86f8586\"><a aria-expanded=\"false\" aria-controls=\"0fc6a7b40e86f8586\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-5\" data-target=\"#0fc6a7b40e86f8586\" href=\"#0fc6a7b40e86f8586\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">When can I see my courses in Moodle?<\/span><\/a><\/h4><\/div><div id=\"0fc6a7b40e86f8586\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0fc6a7b40e86f8586\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Your Moodle account will be created within 24 hours of registering for your first course. Courses will appear in your Moodle account on the first day of class.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-4c6cbed3aacbfe767 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4c6cbed3aacbfe767\"><a aria-expanded=\"false\" aria-controls=\"4c6cbed3aacbfe767\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-5\" data-target=\"#4c6cbed3aacbfe767\" href=\"#4c6cbed3aacbfe767\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I use Moodle?<\/span><\/a><\/h4><\/div><div id=\"4c6cbed3aacbfe767\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4c6cbed3aacbfe767\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Each Moodle page has a tour to familiarize users. Reset a tour by scrolling to the bottom of page footer.<\/p>\n<p>Users will find a link to How-Do-I videos in the &#8220;Tutoring and Research Help&#8221; section of each Moodle course.<\/p>\n<p>The Academic Support Center tutors can assist. If you don\u2019t find what you need in the How-Do-I videos, submit a Student Help Desk ticket.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b6ad6ec772cdde93672\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-b6ad6ec772cdde93672\" href=\"#tab-b6ad6ec772cdde93672\"><h4 class=\"fusion-tab-heading\">Echo360<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-b6ad6ec772cdde93672\" id=\"tab-b6ad6ec772cdde93672\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-6\"><div class=\"fusion-panel panel-default panel-bc77c5f5d17d3b101 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bc77c5f5d17d3b101\"><a aria-expanded=\"false\" aria-controls=\"bc77c5f5d17d3b101\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-6\" data-target=\"#bc77c5f5d17d3b101\" href=\"#bc77c5f5d17d3b101\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Echo360?<\/span><\/a><\/h4><\/div><div id=\"bc77c5f5d17d3b101\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bc77c5f5d17d3b101\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Echo360 is the video capture and repository software supported by WCC. Echo can be accessed via <a href=\"https:\/\/login.echo360.org\/login?appId=c08c41ee-50e3-45e8-a6e6-e9579b28f620&amp;afterLoginUrl=\/home\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>echo360.org<\/strong><\/span><\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a94e85a07def9362a fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_a94e85a07def9362a\"><a aria-expanded=\"false\" aria-controls=\"a94e85a07def9362a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-6\" data-target=\"#a94e85a07def9362a\" href=\"#a94e85a07def9362a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I log into my Echo360 account?<\/span><\/a><\/h4><\/div><div id=\"a94e85a07def9362a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a94e85a07def9362a\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/echo360.org\/media\/670d47d7-8ca6-473a-b2fc-c17eb93072b2\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here for a video tutorial on logging into Echo360.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-30f7acc3d1d0f4ff7 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_30f7acc3d1d0f4ff7\"><a aria-expanded=\"false\" aria-controls=\"30f7acc3d1d0f4ff7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-6\" data-target=\"#30f7acc3d1d0f4ff7\" href=\"#30f7acc3d1d0f4ff7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I access the How-Do-I? Echo360 library?<\/span><\/a><\/h4><\/div><div id=\"30f7acc3d1d0f4ff7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_30f7acc3d1d0f4ff7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p><a href=\"https:\/\/echo360.org\/section\/cd07d076-59c0-4d09-b364-9fec21cc3915\/public\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\"><strong>Click here to access the &#8220;How-Do-I?&#8221; Echo360 library.<\/strong><\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-388eab1dfba13cca0ab\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-388eab1dfba13cca0ab\" href=\"#tab-388eab1dfba13cca0ab\"><h4 class=\"fusion-tab-heading\">E-Forms<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-388eab1dfba13cca0ab\" id=\"tab-388eab1dfba13cca0ab\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-7\"><div class=\"fusion-panel panel-default panel-77473501e78dc70a0 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_77473501e78dc70a0\"><a aria-expanded=\"false\" aria-controls=\"77473501e78dc70a0\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-7\" data-target=\"#77473501e78dc70a0\" href=\"#77473501e78dc70a0\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is E-Forms?<\/span><\/a><\/h4><\/div><div id=\"77473501e78dc70a0\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_77473501e78dc70a0\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Students can use E-Forms to submit electronic forms to their instructor, advisor, or other departments of Wilkes Community College. Forms may only be available during specific time periods as designated on the <a href=\"\/calendar\/\"><span style=\"text-decoration: underline;\"><strong>Academic Calendar<\/strong><\/span><\/a>, such as the student drop form.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-584bf83bb5595f0d6 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_584bf83bb5595f0d6\"><a aria-expanded=\"false\" aria-controls=\"584bf83bb5595f0d6\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-7\" data-target=\"#584bf83bb5595f0d6\" href=\"#584bf83bb5595f0d6\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do I use E-Forms?<\/span><\/a><\/h4><\/div><div id=\"584bf83bb5595f0d6\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_584bf83bb5595f0d6\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Click the <strong>E-Forms icon<\/strong> in the WCC Student Portal.<\/li>\n<li>Enter your <strong>WCC User ID<\/strong> and current password.<\/li>\n<li>Expand <strong>Forms<\/strong>, then select the form you need from the menu.<\/li>\n<li>Complete the form as prompted.<\/li>\n<li>Submit the completed form by clicking <strong>Submit<\/strong> on the bottom menu bar.<\/li>\n<\/ol>\n<p>Forms submitted will be listed in your <strong>Activity<\/strong> section. Forms created but not submitted will appear under <strong>Drafts<\/strong>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-2cb17d7a16cf96297 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_2cb17d7a16cf96297\"><a aria-expanded=\"false\" aria-controls=\"2cb17d7a16cf96297\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-7\" data-target=\"#2cb17d7a16cf96297\" href=\"#2cb17d7a16cf96297\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What do I do if the form isn't loading correctly?<\/span><\/a><\/h4><\/div><div id=\"2cb17d7a16cf96297\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_2cb17d7a16cf96297\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>E-Forms works best when using <strong>Google Chrome or the Edge browser<\/strong> with the latest version.<\/p>\n<p>The following browsers are <strong>NOT<\/strong> supported with E-Forms:<\/p>\n<ul>\n<li>Internet Explorer<\/li>\n<li>Safari<\/li>\n<li>old versions of Edge<\/li>\n<\/ul>\n<p>If the form is still not loading correctly, <strong>clear your browser cache<\/strong> using the instructions below:<\/p>\n<ul>\n<li><strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.google.com\/accounts\/answer\/32050?co=GENIE.Platform%3DDesktop&amp;hl=en\">How to clear your Google Chrome cache<\/a><\/span><\/strong><\/li>\n<li><strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.microsoft.com\/en-us\/help\/10607\/microsoft-edge-view-delete-browser-history\">How to clear your Edge cache<\/a><\/span><\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b6d159f4bf63c5a8f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b6d159f4bf63c5a8f\"><a aria-expanded=\"false\" aria-controls=\"b6d159f4bf63c5a8f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-7\" data-target=\"#b6d159f4bf63c5a8f\" href=\"#b6d159f4bf63c5a8f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What do I do if the form is not populating my data?<\/span><\/a><\/h4><\/div><div id=\"b6d159f4bf63c5a8f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b6d159f4bf63c5a8f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Contact the <strong>Student Help Desk<\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-acb4c68339b577bc61b\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-acb4c68339b577bc61b\" href=\"#tab-acb4c68339b577bc61b\"><h4 class=\"fusion-tab-heading\">Watermark Engagement<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-acb4c68339b577bc61b\" id=\"tab-acb4c68339b577bc61b\">\n<h2>Watermark Engagement Student App<\/h2>\n<p>Students who are engaged are statistically proven to be more successful. Now it\u2019s your turn! Watermark Student helps you engage with your college success team, ensuring that you earn the certificate or degree you deserve.<\/p>\n<p><img decoding=\"async\" class=\"wp-image-39134 size-thumbnail aligncenter\" src=\"https:\/\/www.wilkescc.edu\/wp-content\/uploads\/2021\/09\/512x512bb-150x150.jpg\" alt=\"Aviso Student app logo\" width=\"150\" height=\"150\" \/><\/p>\n<h3>Step 1: Download Watermark Student App<\/h3>\n<p>Download the Watermark Student app from your phone&#8217;s app store.<\/p>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-right:30px;--awb-margin-bottom:30px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/apps.apple.com\/us\/app\/aviso-student\/id1506656387\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Watermark Student App for iPhone<\/span><\/a><\/div>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-6 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-bottom:30px;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.avisoretention.app&amp;hl=en_US&amp;gl=US\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Watermark Student App for Android<\/span><\/a><\/div>\n<h3>Step 2: Log In<\/h3>\n<p>When first opening the app, you will see a screen with a button that says &#8220;Login with Watermark Auth.&#8221; Click this button.<\/p>\n<p>You will be directed to a screen asking you to &#8220;Enter Institution Email.&#8221;\u00a0 You will need to enter your WCC email address and click &#8220;Go.&#8221;<\/p>\n<p>Follow the prompts on the screen to authorize Watermark Engagement to access your account. After that, you should be logged in and ready to use the Watermark Student app!<\/p>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b4a803791786103c2d0\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-b4a803791786103c2d0\" href=\"#tab-b4a803791786103c2d0\"><h4 class=\"fusion-tab-heading\">Level All<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-b4a803791786103c2d0\" id=\"tab-b4a803791786103c2d0\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-8\"><div class=\"fusion-panel panel-default panel-23d6df0e459702955 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_23d6df0e459702955\"><a aria-expanded=\"false\" aria-controls=\"23d6df0e459702955\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-8\" data-target=\"#23d6df0e459702955\" href=\"#23d6df0e459702955\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What is Level All?<\/span><\/a><\/h4><\/div><div id=\"23d6df0e459702955\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_23d6df0e459702955\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Level All is an online platform designed to help students and their families with college and career readiness through personalized guidance, resources, and engaging content. It offers tools for planning high school experiences, preparing for college, exploring careers, and building essential life and financial skills, all tailored to support students&#8217; future goals.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-722c88805d17c2073 fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_722c88805d17c2073\"><a aria-expanded=\"false\" aria-controls=\"722c88805d17c2073\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-8\" data-target=\"#722c88805d17c2073\" href=\"#722c88805d17c2073\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do I have a Level All account?<\/span><\/a><\/h4><\/div><div id=\"722c88805d17c2073\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_722c88805d17c2073\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You should have received an email at the beginning of your first term at WCC to create your account. If you are unsure of your account status, please search for donotreply@post.levelall.com in your WCC Outlook inbox.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-58e245bdc23fe49ff fusion-toggle-has-divider\" style=\"--awb-title-color:#48773d;--awb-content-color:#141414;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_58e245bdc23fe49ff\"><a aria-expanded=\"false\" aria-controls=\"58e245bdc23fe49ff\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-8\" data-target=\"#58e245bdc23fe49ff\" href=\"#58e245bdc23fe49ff\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Should I be using Level All?<\/span><\/a><\/h4><\/div><div id=\"58e245bdc23fe49ff\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_58e245bdc23fe49ff\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>You are welcome to use all resources available in Level All for personal use.<\/p>\n<p>Level All may also be incorporated into courses at Wilkes Community College at the discretion of the instructor. If an instructor chooses to use Level All, they will introduce and discuss it as part of the course content.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-bottom:40px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-title title fusion-title-4 fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#005677;--awb-margin-top:12px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#005677;\" id=\"student-help-desk\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h2 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">STUDENT HELP DESK<\/h2><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep-single sep-solid\" style=\"border-color:#005677;\"><\/div><\/div><\/div><div class=\"fusion-tabs fusion-tabs-2 clean vertical-tabs icon-position-left mobile-mode-accordion\" style=\"--awb-title-border-radius-top-left:0px;--awb-title-border-radius-top-right:0px;--awb-title-border-radius-bottom-right:0px;--awb-title-border-radius-bottom-left:0px;--awb-alignment:start;--awb-inactive-color:#005677;--awb-background-color:#48773d;--awb-border-color:rgba(235,234,234,0);--awb-active-border-color:#005677;\" id=\"how-do-i\"><div class=\"nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-256a27c264e1fa4c569\" aria-selected=\"true\" tabindex=\"0\" id=\"fusion-tab-256a27c264e1fa4c569\" href=\"#tab-256a27c264e1fa4c569\"><h4 class=\"fusion-tab-heading\">Student Help Desk<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e7ead5629f1dcd97961\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-e7ead5629f1dcd97961\" href=\"#tab-e7ead5629f1dcd97961\"><h4 class=\"fusion-tab-heading\">Wi-Fi Instructions<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b1c636749252afb57a5\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-b1c636749252afb57a5\" href=\"#tab-b1c636749252afb57a5\"><h4 class=\"fusion-tab-heading\">Reduced Cost Internet<\/h4><\/a><\/li><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-2b13757a0edef492ff7\" aria-selected=\"false\" tabindex=\"-1\" id=\"fusion-tab-2b13757a0edef492ff7\" href=\"#tab-2b13757a0edef492ff7\"><h4 class=\"fusion-tab-heading\">Technical Support Partners<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-content\"><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li class=\"active\" role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-256a27c264e1fa4c569\" aria-selected=\"true\" tabindex=\"0\" id=\"mobile-fusion-tab-256a27c264e1fa4c569\" href=\"#tab-256a27c264e1fa4c569\"><h4 class=\"fusion-tab-heading\">Student Help Desk<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix in active\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-256a27c264e1fa4c569\" id=\"tab-256a27c264e1fa4c569\">\n<h3 style=\"margin-top: 0;\">Student Help Desk<\/h3>\n<p>Complete the form below, and a tech assistant will follow up with you.<\/p>\n<p><strong>Student Help Desk Hours:<\/strong><\/p>\n<ul>\n<li><strong>Monday \u2013 Thursday:<\/strong> 8 a.m. \u2013 5 p.m.<\/li>\n<li><strong>Friday:<\/strong> 8 a.m. \u2013 3 p.m. (Summer Hours: 8 a.m. \u2013 12 p.m.)<\/li>\n<\/ul>\n<p>If you need help outside these hours, call <strong>336-838-6566<\/strong> and leave a message. We will try to assist you as soon as possible, but please note that it may not always be possible to respond until the next business day.<\/p>\n<p>For in-person support, visit the <span style=\"text-decoration: underline;\"><a href=\"\/asc\/\"><strong>Academic Support Center<\/strong><\/a><\/span>.<\/p>\n<h3>Student Help Desk Form<\/h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f38213-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"38213\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/wp-json\/wp\/v2\/pages\/68#wpcf7-f38213-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"38213\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f38213-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:38213,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.3.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.6.1&quot;:true,&quot;notice_dismissed_rollback-cf7-5.6.4&quot;:true,&quot;notice_dismissed_rollback-cf7-5.7.2&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.3&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.5&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.6&quot;:true,&quot;notice_dismissed_rollback-cf7-5.8.7&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.3&quot;:true,&quot;notice_dismissed_rollback-cf7-5.9.7&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.4&quot;:true,&quot;notice_dismissed_rollback-cf7-6.0.5&quot;:true}}\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label>Full Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"name-full\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"name-full\" \/><\/span> <\/label>\n<\/p>\n<p><label>WCC User ID (example: jdstudent123)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"student-username\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"student-username\" \/><\/span> <\/label>\n<\/p>\n<p><label>Student ID Number (if known)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"student-id\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"student-id\" \/><\/span> <\/label>\n<\/p>\n<p><label>Alternate Email Address Where You Can Be Reached<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"student-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"student-email\" \/><\/span> <\/label>\n<\/p>\n<p><label>Phone Number<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"student-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"student-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Which best describes you?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"student-type\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"student-type\"><option value=\"Current \/ Returning Student\">Current \/ Returning Student<\/option><option value=\"New Student\">New Student<\/option><option value=\"Career and College Promise \/ High School\">Career and College Promise \/ High School<\/option><option value=\"Former Student\">Former Student<\/option><option value=\"Continuing Education\">Continuing Education<\/option><option value=\"Other (please explain below)\">Other (please explain below)<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>What do you need help with?<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"issue\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"issue\"><option value=\"Self-Service\">Self-Service<\/option><option value=\"Echo360\">Echo360<\/option><option value=\"Email\">Email<\/option><option value=\"Moodle\">Moodle<\/option><option value=\"Multi-Factor Authentication or Password\">Multi-Factor Authentication or Password<\/option><option value=\"Other\">Other<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label>Describe the issue.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"description\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"description\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p>\n<p style=\"font-size: 12px; margin:20px 0 40px;\">This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Privacy Policy<\/span><\/a> and <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener\"><span style=\"text-decoration: underline;\">Terms of Service<\/span><\/a> apply.\n<\/p><div class=\"fusion-alert alert custom alert-custom fusion-alert-center wpcf7-response-output fusion-alert-capitalize awb-alert-native-link-color alert-dismissable awb-alert-close-boxed\" style=\"--awb-border-size:1px;--awb-border-top-left-radius:0px;--awb-border-top-right-radius:0px;--awb-border-bottom-left-radius:0px;--awb-border-bottom-right-radius:0px;\" role=\"alert\"><div class=\"fusion-alert-content-wrapper\"><span class=\"fusion-alert-content\"><\/span><\/div><button type=\"button\" class=\"close toggle-alert\" data-dismiss=\"alert\" aria-label=\"Close\">&times;<\/button><\/div>\n<\/form>\n<\/div>\n\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-e7ead5629f1dcd97961\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-e7ead5629f1dcd97961\" href=\"#tab-e7ead5629f1dcd97961\"><h4 class=\"fusion-tab-heading\">Wi-Fi Instructions<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-e7ead5629f1dcd97961\" id=\"tab-e7ead5629f1dcd97961\">\n<div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#cccccc;--awb-background-color:#ffffff;--awb-divider-color:#e0dede;--awb-divider-hover-color:#e0dede;--awb-icon-color:#ffffff;--awb-title-color:#48773d;--awb-content-color:#141414;--awb-icon-box-color:#333333;--awb-toggle-hover-accent-color:#48773d;--awb-title-font-family:&quot;Abel&quot;;--awb-title-font-weight:regular;--awb-title-font-style:normal;--awb-title-font-size:24px;--awb-content-font-family:Arial, Helvetica, sans-serif;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-35528-9\"><div class=\"fusion-panel panel-default panel-4f3218379acdd144f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_4f3218379acdd144f\"><a aria-expanded=\"false\" aria-controls=\"4f3218379acdd144f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-9\" data-target=\"#4f3218379acdd144f\" href=\"#4f3218379acdd144f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Windows 10<\/span><\/a><\/h4><\/div><div id=\"4f3218379acdd144f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_4f3218379acdd144f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Press the <em>Windows Key<\/em> on keyboard.<\/li>\n<li>Click <em>Settings<\/em> (gear icon).<\/li>\n<li>Choose <em>Network &amp; Internet.<\/em><\/li>\n<li>Click <em>Show available networks.<\/em><\/li>\n<li>Choose <strong>WCC-Secure<\/strong><\/li>\n<li>Enter WCC UserID and password when prompted.<\/li>\n<li>If your device was unable to connect:\n<ul>\n<li>Check credentials and make sure password has not expired.<\/li>\n<li>If not prompted for credentials, your device may have old credentials stored:\n<ul>\n<li>Right click on WCC-Secure in the network list and choose forget.<\/li>\n<li>Repeat steps 1-6.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-867f1da254853b5d3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_867f1da254853b5d3\"><a aria-expanded=\"false\" aria-controls=\"867f1da254853b5d3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-9\" data-target=\"#867f1da254853b5d3\" href=\"#867f1da254853b5d3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Macbook<\/span><\/a><\/h4><\/div><div id=\"867f1da254853b5d3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_867f1da254853b5d3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Click on the <em>Wireless<\/em> icon on the top bar.<\/li>\n<li>Select WCC-Secure.<\/li>\n<li>Leave <em>Mode<\/em> on <em>Automati<\/em>c.<\/li>\n<li>Enter your WCC username and password, click <em>Join<\/em>.<\/li>\n<li>In the <em>Verify Certificate<\/em> popup, click <em>Continue<\/em>.<\/li>\n<li>If your device is unable to connect:\n<ul>\n<li>Check your credentials and make sure your password has not expired.<\/li>\n<li>Your device may have old credentials stored for the wifi, forget the network:\n<ul>\n<li>Open the <em>network settings<\/em> by selecting the <em>wireless icon<\/em> in the top bar and clicking <em>Network Preferences.<\/em><\/li>\n<li>Click on the <em>lock<\/em> and enter your Mac login password.<\/li>\n<li>Click on Advance.<\/li>\n<li>Select the WCC-Secure network in the list provided and click the &#8220;-&#8221; button to forget the network.<\/li>\n<li>Click ok to close the popup window and apply the settings.<\/li>\n<li>Repeat steps 1-5.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b29899d87dbf8b31c fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b29899d87dbf8b31c\"><a aria-expanded=\"false\" aria-controls=\"b29899d87dbf8b31c\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-9\" data-target=\"#b29899d87dbf8b31c\" href=\"#b29899d87dbf8b31c\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Apple iOS &amp; iPad OS<\/span><\/a><\/h4><\/div><div id=\"b29899d87dbf8b31c\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b29899d87dbf8b31c\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Open Settings<\/li>\n<li>Tap Network &#8220;WCC-Secure&#8221;<\/li>\n<li>Enter WCC User ID and Password<\/li>\n<li>On certificate screen, choose &#8220;Trust&#8221;<\/li>\n<li>Verify blue checkmark next to WCC-Secure to confirm connection to network.<\/li>\n<li>If your device is unable to connect:\n<ul>\n<li>Check your credentials and make sure your password has not expired.<\/li>\n<li>Your device may have old credentials stored for the wifi, forget the network:\n<ul>\n<li>Press and hold the WCC-Secure network, then tap &#8220;Forget&#8221;.<\/li>\n<li>Repeat steps 1-5.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-c3b96e39dac4d7320 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_c3b96e39dac4d7320\"><a aria-expanded=\"false\" aria-controls=\"c3b96e39dac4d7320\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-9\" data-target=\"#c3b96e39dac4d7320\" href=\"#c3b96e39dac4d7320\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Android Phone<\/span><\/a><\/h4><\/div><div id=\"c3b96e39dac4d7320\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_c3b96e39dac4d7320\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>Open Settings App.<\/li>\n<li>Tap Connections<\/li>\n<li>Select Wi-Fi and ensure Wi-Fi is turned on.<\/li>\n<li>Select network WCC-Secure<\/li>\n<li>Make sure EAP method is PEAP and under CA certificate, select &#8220;Don&#8217;t Validate&#8221;<\/li>\n<li>Click on the Wireless icon on the top bar.<\/li>\n<li>Enter WCC User name and password, tap Connect.<\/li>\n<li>If your device is unable to connect:\n<ul>\n<li>Check your credentials and make sure your password has not expired.<\/li>\n<li>Your device may have old credentials stored for the wifi, forget the network:\n<ul>\n<li>Press and hold the WCC-Secure network, then tap &#8220;Forget&#8221;.<\/li>\n<li>Repeat steps 1-7.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-5f53bcb9a114a3828 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_5f53bcb9a114a3828\"><a aria-expanded=\"false\" aria-controls=\"5f53bcb9a114a3828\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-35528-9\" data-target=\"#5f53bcb9a114a3828\" href=\"#5f53bcb9a114a3828\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Chromebook<\/span><\/a><\/h4><\/div><div id=\"5f53bcb9a114a3828\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_5f53bcb9a114a3828\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<ol>\n<li>On the lower right-hand corner of the screen, click on the Network icon.<\/li>\n<li>In the popup menu, click the dropdown under the Network Icon, choose <strong>WCC-Secure<\/strong>.<\/li>\n<li>Under EAP Method, change the method to PEAP.<\/li>\n<li>Under Server CA Certificate click the dropdown and choose Do not check\/Do not validate.<\/li>\n<li>Under Identity enter your WCC Username (Example: imstudent123)<\/li>\n<li>Under Password enter your current WCC password (Example: notmyrealpassword123!)<\/li>\n<li>Leave Anonymous Identity blank.<\/li>\n<li>Connect.<\/li>\n<li>If your device is unable to connect:\n<ul>\n<li>Check credentials and make sure password has not expired.<\/li>\n<li>Your device may have old credentials stored for the wifi, forget the network:\n<ul>\n<li>Click on the Network Icon in the lower right-handed corner of the screen.<\/li>\n<li>Double click on WCC-Secure in the network list and a Network Settings page will open.<\/li>\n<li>Choose Forget<\/li>\n<li>Repeat steps 1-8<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-b1c636749252afb57a5\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-b1c636749252afb57a5\" href=\"#tab-b1c636749252afb57a5\"><h4 class=\"fusion-tab-heading\">Reduced Cost Internet<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-b1c636749252afb57a5\" id=\"tab-b1c636749252afb57a5\">\n<h3>Reduced Cost Internet<\/h3>\n<p><strong>Lifeline<\/strong> is a federal program that lowers the monthly cost of phone or internet service.<\/p>\n<div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-7 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/www.lifelinesupport.org\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Learn More<\/span><\/a><\/div>\n<\/div><div class=\"nav fusion-mobile-tab-nav\"><ul class=\"nav-tabs\" role=\"tablist\" aria-orientation=\"vertical\"><li  role=\"presentation\"><a class=\"tab-link\" data-toggle=\"tab\" role=\"tab\" aria-controls=\"tab-2b13757a0edef492ff7\" aria-selected=\"false\" tabindex=\"-1\" id=\"mobile-fusion-tab-2b13757a0edef492ff7\" href=\"#tab-2b13757a0edef492ff7\"><h4 class=\"fusion-tab-heading\">Technical Support Partners<\/h4><\/a><\/li><\/ul><\/div><div class=\"tab-pane fade fusion-clearfix\" role=\"tabpanel\" tabindex=\"0\" aria-labelledby=\"fusion-tab-2b13757a0edef492ff7\" id=\"tab-2b13757a0edef492ff7\">\n<h3 style=\"margin-top: 0;\">Technical Support Partners<\/h3>\n<p>Do you need help with your personal computer? These preferred partners will provide hardware and software support at a discount to WCC students with a valid student ID:<\/p>\n<ul>\n<li><strong>Express Computer Clinic, LLC<\/strong><br \/>\n1619 Industrial Drive<br \/>\nWilkesboro, NC 28697<br \/>\nHours: Monday \u2013 Friday 8 am \u2013 5 pm, Saturday 8 am \u2013 12 pm<br \/>\nPhone: 336-973-0300<br \/>\n<span style=\"text-decoration: underline;\"><a href=\"http:\/\/www.eccllc.com\/\" target=\"_blank\" rel=\"noopener\"><strong>www.eccllc.com<\/strong><\/a><\/span>\u00a0(also on\u00a0<span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.facebook.com\/pages\/Express-Computer-ClinicLLC\/180307108724744?pnref=lhc\" target=\"_blank\" rel=\"noopener\"><strong>Facebook<\/strong><\/a><\/span>)<br \/>\n<strong>Offer: 10% off services with valid WCC ID<\/strong><\/li>\n<li style=\"margin-top: 20px;\"><strong>Tech Bros<\/strong><br \/>\n(mobile work truck)<br \/>\nHours: Monday \u2013 Friday 10 am \u2013 7 pm<br \/>\nPhone: 336-262-9918<br \/>\n<span style=\"text-decoration: underline;\"><a href=\"http:\/\/www.yourtechbros.com\/\" target=\"_blank\" rel=\"noopener\"><strong>www.YourTechBros.com<\/strong><\/a><\/span><br \/>\n<strong>Offer: 10% off services with valid WCC ID<\/strong><\/li>\n<li style=\"margin-top: 20px;\"><strong>Max5<\/strong><br \/>\n303 E 2nd St<br \/>\nWest Jefferson, NC 28694<br \/>\nHours: Monday \u2013 Friday 9 am \u2013 5:30 pm<br \/>\nPhone: 336-846-5005<br \/>\n<span style=\"text-decoration: underline;\"><strong><a href=\"https:\/\/www.facebook.com\/max5computers\/\" target=\"_blank\" rel=\"noopener\">www.facebook.com\/max5computers<\/a><\/strong><\/span><br \/>\n<strong>Offer: 10% off services with valid WCC ID<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":37858,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"tags":[22,16,17,33,34,24,20,23,470,25],"class_list":["post-68","page","type-page","status-publish","has-post-thumbnail","hentry","tag-e-mail","tag-help-desk","tag-helpdesk","tag-log-in","tag-login","tag-microsoft","tag-moodle","tag-office-365","tag-prowler","tag-self-service"],"_links":{"self":[{"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/pages\/68","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/comments?post=68"}],"version-history":[{"count":0,"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/pages\/68\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/media\/37858"}],"wp:attachment":[{"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/media?parent=68"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wilkescc.edu\/wp-json\/wp\/v2\/tags?post=68"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}